Welcome to Raisio Consumer Service!
Raisio Consumer Service is here to support you. We are happy to answer your questions and value your feedback. Please share your thoughts, suggestions, compliments and complaints with us. You can reach us via the feedback form, by phone or by post.
We aim to respond to all enquiries submitted through the feedback form as quickly as possible, typically within one week. After submitting the form, you will receive an automatic confirmation email. You may attach images related to your feedback directly to the form. Accepted file formats are .jpg and .png.
Which option should I select – complaint or other feedback?
Select complaint if the product has a defect. A defect may include, for example, an unusual structure, taste or consistency, or the presence of foreign material in the product.
Select other feedback if your matter does not relate to a product defect. This may include a general suggestion for improvement, a request for a new flavour, or a question regarding an ingredient.